Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Why are some calls from last month on the current ITCom Monthly Charge Detail?

April 26, 2017charge itcom last month

0

Posted

Why are some calls from last month on the current ITCom Monthly Charge Detail?

1 Answer

0

Posted

It depends on the long distance vendor that is used at the time the call was dialed. The billing period that certain vendors follow when sending the call detail to ITCom does not always comply with our monthly billing cycle. ITCom passes the charges along to departments as soon as the detail is received from the vendor.