Why are so many calls to the District Security Department listed as GOA or UTL?
GOA (gone on arrival) and UTL (unable to locate) refers to the disposition of a call received by Dispatch. When a complaint is called into Dispatch, the Dispatch Officer writes down the information and a Security Patrol Officer is dispatched to the call. Depending on several factors, such as the Security Patrol Officer’s location when dispatched, the type of call, and if it is a valid call, will help determine the outcome. For example, if a complaint comes in regarding reckless driving around the Gazebo, by the time the call is made, a Security Patrol Officer is dispatched and then arrives, the car could be gone.
