Why are outstanding items missing from, or erroneously included in, the reconciliation window?
There can be several possibilities: – When the fiscal year is closed, outstanding items in the bank reconciliation are not carried forward to the new year’s database. (With Clients & Profits Pro 3.0 having 24 accounting periods and Clients & Profits Classic 3.x, 4.x having 15 accounting periods, this would happen only in rare circumstances.) – If this is a recently-started database, the old outstanding information may not be entered. – If this database was converted from another version of Clients & Profits, the outstanding items from the old database will not be listed. – If importing payroll from another software program, verify that information was imported correctly. Check the payroll information against the Bank Reconciliation window for completeness and accuracy. Be certain that outstanding checks or charges are shown as outstanding. – Voided checks must be cleared. (Each voided check has two parts – the check and the void.) Since both the check and the void are invalid, make sur