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Why are no listings in the guide, or the words “To Be Announced” appearing on the listings screens?

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Why are no listings in the guide, or the words “To Be Announced” appearing on the listings screens?

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A. If there is a power failure or your set-top box was unplugged, the set-top box can loose the program information. Once power is restored, wait about 15-30 minutes and the channels and program data will begin to reload.

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