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Why are my subtitles positioned over text or graphics in the picture of the programme making them hard to read?

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Why are my subtitles positioned over text or graphics in the picture of the programme making them hard to read?

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The subtitles you display from your set top box/receiver (closed caption subtitles) should be made to display in a part of the picture where there is no text within the programme itself. Very occasionally we do get this wrong and apologise if this spoils your enjoyment of the programme. Every effort is made to make sure the subtitles are tailor made for the programme material. It is also sometimes possible that your set top box/receiver can attempt to display two subtitle languages at once.

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