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Why are my invoices submitted via U.S. Mail and via fax being rejected for the reason of “Electronic Data Interchange (EDI) – please resubmit your invoice through EDI as these invoices cannot be processed by Accounts Payable”?

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If you are setup to use either EDI or Web Commerce with Exelon for invoicing, paper invoices will no longer be accepted and all of your invoices must be submitted via the respective method your company is using. Should you not be able to submit your invoice that using either of these methods, please scan and email your invoice to ebusiness.support@exeloncorp.com.

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