Why are my contacts email addresses, mobile numbers, or bank accounts suspended or on hold?
For your protection, your contacts’ bank accounts, email addresses or mobile numbers may be placed on hold or suspended for various reasons. For example, if you fail verification when attempting to send money to them, this would result in a hold. Please call Online Banking Support at 1-888-372-4891 to inquire on a hold or suspension.
Related Questions
- Can we assure constituents that their account information, phone numbers and email addresses will be secure and that confidential information will not be shared with third parties?
- Vlingo is missing some of the contacts in my address book, or its missing some of their phone numbers or email addresses. What can I do?
- Why are some of my contact bank accounts, email addresses, or mobile numbers missing from the "Send Method" dropdown field?
