Why are my calls being routed to Cellcom?
If your phone has been suspended for any reason, any call you make will be routed to the Credit Dept. If during Credit Dept. business hours of 7:30AM – 7:00PM Monday – Friday, and 9:00AM – 12:00 Noon Saturday, a live representative will take your call and assist the financially responsible party, or an authorized person. If the call is after Credit Dept. hours, you may contact Cellcom Customer Service @ 1-800-236-0055 from a landline.
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- Why are my calls being routed to Cellcom?