Why are managed services computers changed out so often?
Let’s face it, technology is still in its infancy and is moving at light speed. A new computer today has a maximum reasonable life span of three years so we replace our managed services customer computers out every two years. This has several positive results: • Support incidents are kept in check by running current hardware. • Users are happier when their computers actually work, are fast, and have today’s bells and whistles. • End user satisfaction is kept high when they get a new toy every 24 months — it improves morale for our customers too. • Computers which are retired are donated to non profit organizations that put them to good use. Many of these computers have a life expectancy of five years or more, • Our team is pushed to excel with emerging technologies.
