Why are holds still kept for patrons for 7 days?
It is easier to return something to the Library than it is to borrow something from the Library. While our facilities are open 73 hours a week for users to come and pick up items, they must come to a specific building to pick up holds, within our hours of operation. Thanks to our drive-throughs, materials can be returned 24/7, to any building. Users already wait a long time for holds to be triggered; we didnt want to increase the chances of that hold expiring before the patron had a chance to come in and pick it up. We do encourage patrons to pick up holds as soon as possible.
