Why are first impressions so important?
Because they’re noticed and what’s often most remembered. They tend to get locked in memory as an initial form of reference about someone’s behavior when we meet them. So, when a temp walks through a client’s door, it’s critically important that they do so with excellence. Each and every temp needs to be educated in this area. And, I stress the word EDUCATED. Any agency that is overlooking this MAJOR DETAIL is shooting itself in the foot. If the temp makes a bad first impression, so does the agency. If you aren’t addressing this topic, it’s never too late to get started. In fact, right now happens to be an ideal time to introduce a new practice, given what’s happened with the economy. Businesses are reworking and revising many of their standards and the way they do business. Wipe the slate clean and take this opportunity to take a closer look, tweak this protocol and start getting temps to make more powerful first impressions with your clients. This reinforces the agency’s excellence.
