Why are communications issues still so important in corporate surveys?
A. It is reasonable that each new generation of management has its own ideas on how to inform employees of company developments, but it is unreasonable for them not to bother to listen to requests for specific information at difficult times. Face to face contact in small groups on a regular basis remains the best way of discussing problems openly. Corporate videos alone with the latest buzzwords attempting to “reach out” frankly don’t work, and corporate awaydays hugging trees should frighten shareholders into questioning management sanity.
