Why are BlackBerry messages routed through the BlackBerry Infrastructure?
All messages sent to and from BlackBerry smartphones are routed through the BlackBerry Infrastructure. This helps to amortize the cost of multiple redundant connections to carriers of the BlackBerry Enterprise Server around the world. It also helps to simplify wireless for customers and optimize protocols for wireless environments. Some customers are not comfortable with the idea of their messages going through the BlackBerry Infrastructure. It is important to remember that all messages sent through the Infrastructure are encrypted using state-of-the-art and industry-certified Triple DES or AES-256 encryption. All messages are encrypted with the customers’ own keys, which are stored only in the BlackBerry Enterprise Server and the BlackBerry smartphone. The operators of the BlackBerry Infrastructure do not have access to the customer keys and therefore cannot see the content of any of the messages.
All messages sent to and from BlackBerry smartphones are routed through the BlackBerry Infrastructure. This helps to amortize the cost of multiple redundant connections to carriers of the BlackBerry Enterprise Server around the world. It also helps to simplify wireless for customers and optimize protocols for wireless environments. Some customers are not comfortable with the idea of their messages going through the BlackBerry Infrastructure. It is important to remember that all messages sent through the Infrastructure are encrypted using state-of-the-art and industry-certified Triple DES or AES-256 encryption. All messages are encrypted with the customers’ own keys, which are stored only in the BlackBerry Enterprise Server and the BlackBerry smartphone. The operators of the BlackBerry Infrastructure do not have access to the customer keys and therefore cannot see the content of any of the messages.