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Why am I unable to select Alaska or Hawaii in the region field of the address screen on my NAV300 unit?

April 26, 2017address Alaska field Hawaii nav300 region screen select

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Why am I unable to select Alaska or Hawaii in the region field of the address screen on my NAV300 unit?

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Alaska, Hawaii, and Puerto Rico are all in separate maps in your NAV300 unit. You must have the appropriate map selected for any of these regions in the address. To change the map, select map from the main menu.