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Why am I still required to enter a monthly recurring PTAO when I request new telephone sets and lines?

April 26, 2017enter ptao recurring request telephone

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Why am I still required to enter a monthly recurring PTAO when I request new telephone sets and lines?

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We need the PTAO for the START validation process, as well as for ordering non-bundled services. A note has been added to remind you there is no monthly recurring charges for telephone sets, lines, and line appearances. Not all services related to a telephone line are part of the bundle.