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Why am I still being charged a PICC fee if I am no longer a TouchTone customer?

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Why am I still being charged a PICC fee if I am no longer a TouchTone customer?

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Your telephone number is still seen as “active” in our system. If you have recently switched your service, disconnected a line or made any account changes, please notify us immediately. Without this notification the number will remain “active” and you will continue to receive relevant PICC charges.

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