Why am I seeing partial or incomplete page loads with the Web Accelerator?
We have recently become aware of a problem with incomplete page loads when simultaneously using the Web Accelerator and Zone Alarm Pro, a product from Zone Labs. This will result in pages only partially loading and then stopping (“timing out”). Propel is currently working with Zone Labs to resolve this problem. In the meantime, if you want to use Zone Alarm Pro and the Web Accelerator at the same time, the workaround is to go into the Zone Alarm Pro control panel and turn off the ad blocking and cookie control features. Note that this problem does not apply to the basic Zone Alarm version.
