Why am I recieving errors in e-Access when trying to use the service behind a proxy server?
e-Access uses sessions and cookies for security reasons. A unique session id is generated everytime you log into e-Access. The session is designed to time out after thirty minutes. A proxy server saves a copy of web pages you, or someone on your network, visits. When the page is requested again, the page data is sent from the proxy server instead of the web server you’ve requested data from (in this case e-Access). Because the data is being loaded from the proxy server instead of e-Access you are not being given a new session id. Our e-Access server sees the old session id and denies access because the session has expired. This is done for the security and the protection of your account. If you are trying to access e-Access from behind a proxy server please ask your network administrator to take your computer off the proxy server.
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