why am I receiving a Page Cannot Be Displayed error message after I clicked on Continue at the Order Review page during the checkout process?
Some customers that are experiencing issues accessing the PayPal site could be having a problem because of the encryption settings on their web browser. Please check your settings with the directions below. For Internet Explorer: 1. Open your Internet Explorer browser and select ‘Help” from the toolbar 2. Select ‘About Internet Explorer’ 3. On the About Internet Explorer window, you will be given a version number and a cipher strength (encryption rate) 4. If your cipher strength is less than 128-bit, please click the ‘Update Information’ link (this will direct you to the Microsoft web site to upgrade your browser) For people with less than IE6 here’s a direct link – http://www.microsoft.com/windows/ie/downloads/recommended/128bit/default.asp For Netscape: 1. Click ‘Help’ and then ‘About Communicator or Navigator’ 2. In the window that opens, look for a section on RSA security 3. If this section reads, ‘This version supports U.S. security’ , then your browser supports 128-bit encryption
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- why am I receiving a Page Cannot Be Displayed error message after I clicked on Continue at the Order Review page during the checkout process?
