Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Why am I prompted for credentials to log in to Security Manager, even though I selected the option to use CS-MARS credentials for policy lookup?

April 26, 2017credentials cs-mars log lookup manager option policy prompted security Selected

0

Posted

Why am I prompted for credentials to log in to Security Manager, even though I selected the option to use CS-MARS credentials for policy lookup?

1 Answer

0

Posted

A. This occurs because you logged in to CS-MARS using an account that is not defined in the Common Services database of Security Manager. You must define the CS-MARS user account on the Security Manager server (the Local User Setup page in the Common Services) with a role other than Help Desk to navigate successfully to the Security Manager policy table without being prompted for credentials.