Why am I not receiving pages from TMonXM or IAM?
A. Possible Causes: The following sequence must be completed before a page will be delivered: • The alarm must occur, and it must pass any qualification tests that have been programmed for it • The alarm must generate a call to the pager in question • The call must reach a paging facility • The paging facility must be able to interpret the call and send the page • The pager must be able to receive the pageMost paging problems are caused by relatively simple factors that interrupt this sequence. Diagnosing TMon/IAM Paging Problems: Verify that TMonXM can successfully deliver a page to the pager in question: • From the Alarm Summary screen, use Shift-F3 to access the Pager Status screen. • Select F4=Send • Select the appropriate pager • Enter a test message and hit through remaining entries • Observe results, including reception of an actual page • If a page is not received, try the following:Call the paging facility yourself, from any convenient phone, using the phone number programmed
