Why am I not receiving email scores after uploading the Viewlet to my web server?
Viewers must be connected to the Internet and input the correct password in the Login screen in order for email scores to be sent. However, if both these requirements are being met and the emails are still not being received, it may be due to a server configuration issue. The web server on which the viewlet is hosted needs to allow outgoing http requests to scripts/html pages hosted in different domains than the one in which the viewlet is hosted. So, the domain should allow scripts to be called from services.qarbon.com. For security purposes the web servers are sometimes configured to not allow such requests. Also, the Viewlets only make a JSP (Java server page) call, just like an HTML call with the score and recipient email data. So letting the production, hosting server allow outbound traffic to services.qarbon.com will also be needed. The full location of the jsp page is: http://services.qarbon.
