Why am I having trouble viewing Channel 7 on my Freeview EPG Set Top Box?
Please note that Channel 7 are currently experiencing some issues with their broadcast. As a result they have disabled their Freeview broadcast whilst the issue is corrected. This means that some customers will experience issues with the EPG being displayed when on channel 7 or when navigating from channel 7 to another channel. Please note the Set Top Box is not faulty, it is a broadcast issue that is being addressed. • Why am I having trouble with receiving channel 11 or One HD? If you experience any issues please perform a rescan of their TV/STB. If the issue continues they you need to perform a factory reset. Performing each of these procedures will be listed in the instruction manual. • I am having problems with my Freeview Set Top Box. What can I do to fix this? Your set top box features Freeview technology, which is a new and innovative technology. However with new technologies they are constantly being improved to provide you with the best product possible. Also your local broad