Why am I having trouble loading DateBk5 – HotSync often fails and hangs…?
If you have a PalmPilot (V-2 OS), most likely you have a problem with memory fragmentation. Remember that even though you may appear to have enough total memory, it may still be too fragmented to load a large application like DateBk5. Try running a defragger (such as Deskfree’s Recycle – see documentation). Memory fragmentation is no longer a problem with the Palm III and subsequent models, but with earlier models, a defragger may be necessary. The manual has extensive advice on how to address this problem. If you are experiencing this problem, make sure that you have no other programs actively running on your desktop as it is possible that the hotsync process can timeout if other applications are stealing too much time. If you are synching with USB and have the device plugged into a hub, plug it in DIRECTLY and not through a hub. A hub interferes with the timing and hotsync is very unforgiving and will often timeout as a result.