Why am I having trouble getting into the NoveList, NoveList K-8, and Auto Repair databases?
The Library authenticates the remote user against the patron database and a referring URL is sent from the Library to the database. Some access problems are a result of the newer Norton securities blocking a referring URL from passing as a default setting. This setting can be changed at the users end by manually going into their Norton settings. Ebsco, the vendor for the NoveList, NoveList K-8, and the Auto Repair Reference Center databases has included the steps from their support site.
