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Why am I having problems printing from my Lexis or Westlaw accounts ever since I installed Windows XP Service Pack 2 (SP2)?

April 26, 2017accounts installed Lexis printing problems service Westlaw Windows XP

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Why am I having problems printing from my Lexis or Westlaw accounts ever since I installed Windows XP Service Pack 2 (SP2)?

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Service packs help keep Windows XP current. They provide additional security and privacy measures. Windows XP SP2 prevents computers from displaying all pop-up windows, including those for Lexis and Westlaw. In order to alleviate any problems you are having with either legal research company, please visit the following websites: Lexis’s page of instructions to address Windows XP SP2 issues is at: http://support.lexisnexis.com/lawschool/record.asp?ArticleID=wg_xpsp2_issues West’s page of instructions to address Windows XP SP2 issues is at: http://help.west.thomson.com/srvs/CGI-BIN/WEBCGI.EXE?