Why am I having problems accessing the Webshots site and/or uploading photos?
• A – You may be behind a firewall, which is interfering with traffic to and from Webshots. Some common ones may be Zone Alarm or Norton Internet Security. If these are not configured correctly, they can cause issues with receiving the full benefits of the Webshots browsing experience. Adjust your firewall to allow passage for the entire webshots.com domain. Refer to the help file in your firewall software for instructions, as we cannot give specific instructions for all setups. If you continue to experience issues, disable your firewall temporarily or contact the company from which you purchased it for proper setup instructions.
