Why am I having difficulties starting the Marix Webtop or opening AppLinks?
The most common symptom is that you click on the ‘Oasis’ or ‘Sentinel’ link and, after the popup login dialog, get a new window with a blank, yellow background with an animated image that says ‘Loading, please wait…’. You should consider the following causes: 1. Firewall Filtering / Blocking: Some firewalls do not allow any Web traffic that is not a simple Web page (i.e, anything else is discarded). Marix Oasis and Sentinel use ports 80 (web traffic) and 443 (SSL-encrypted web traffic), much like a typical web-based shopping site. If you are having problems from a work or school computer, ask your network administrator for help. If you are having problems from your home computer, see if you are using a personal firewall (e.g. ZoneAlarm or Norton Personal Firewall). Try disabling personal firewall blockage of web traffic (ports 80 and 443). 2. Java Component Install: The first time you access an AppLink or log into the Webtop, Marix will install a Java component that prompts the user
