Why am I getting a “prohibited order number, the sale has been rejected” message when placing an order?
The most likely cause of this error is that the order was one that was already tried. The order number was already used and the cache was not cleared before trying again. The next time a purchase was attempted, the same order number was used. We recommend that you clear out your temporary internet files and cookies before trying to make the purchase again. Closing and reopening the browser will also help after the temporary files have been deleted.
