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Why am I getting a “not authorized” message when trying to view a proof of delivery?

DELIVERY message proof view
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Why am I getting a “not authorized” message when trying to view a proof of delivery?

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It is possible that you are not the bill-to party on the shipment. If you are the bill-to party, or handle payment for another company, please contact Transportation Services at 1-800-235-5569 for assistance.

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