Why am I getting a blank white screen when I try to open a PDF file that was sent as an attachment?
Probably your pdf file could be damaged, utilize how to fix damage pdf file?
Some PDF’s use security features that may not run in older versions. Try disabling the Display PDF in browser which will allow you to open PDF’s outside the browser. • Open Adobe Reader • Click on Edit in the menu • Select Preferences • Select Internet • Under Web Browser Options remove the checkmark in front of “Display PDF in browser” • Click OK • Close Adobe Reader and your browser • Reopen the browser and try opening the PDF file • When selecting the PDF file this time, you may get a window asking what you want to do with the file. • Select Open and a second window should open and display the PDF file.
