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Why am I charged $25 if my E-ZPass transponder is lost, damaged or defaced?

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Why am I charged $25 if my E-ZPass transponder is lost, damaged or defaced?

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When you return your transponder to us, we will either re-issue it to another customer, or send it back to the manufacturer. If it is lost, painted, marked permanently or damaged, we cannot re-issue it and the manufacturer will not take it back. Therefore, we must collect the $25 from you.

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