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Why am I being prompted to answer new security questions when logging into my eAuthentication account?

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A. To ensure a higher level of security for your account information, the eAuthentication team is redesigning the “Reset My Forgotten Password” components of the eAuthentication system. You will be prompted to do this only once. Thereafter, the system will provide you with opportunities to update this information if you wish to do so. Please choose and answer six (6) security questions from the list of questions provided. Continue through the steps to the completion page.

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