Whos Who at the Rowan?
In our last quality review, some service users said they weren’t aware of all of the services offered by The Rowan Organisation. So we have produced a brief guide to who’s who and what they do. The Board of Management The Rowan is a user-led organisation and our Board of Management is predominantly made up of service users and people who are disabled themselves. The Board take an active role in the organisation so that the views of service users are taken into account when making decisions about the organisation and how it is run. Local Teams In each county where we provide support, we have a team of advisers who live locally to the area. These are the people that come out and visit you to help with the initial set up of Direct Payments. Local teams are made up of Independent Living Advisers (ILAs) and, in some areas, Account Support Workers (ASWs). There is a Project Manager who oversees each local team. ILAs are able to provide you with information about Direct Payments, support you
