Whos Who at Family Tree DNA? View the people who provide scientific and business support for FTDNA.
• What’s in a DNA test kit? Click here to see what’s in a DNA test kit. Only Family Tree DNA will have the capability through our database to cross-reference test results from all submissions in order to identify family links of which you were not even aware! This information will only be available to those people who have signed the Release Form granting us permission to notify others in the database of an exact match. • What is Family Tree DNA’s refund policy? If a kit is ordered, paid for and unused, we will give a full refund if the order was placed mistakenly (person does not fit into a surname project). If a kit is ordered, paid for and unused because the person “changed his/her mind”, will will give a refund, less an amount that covers for credit card charges (in case the kit was paid by credit card), shipping and cost of the kit. Those deductions are $10 for orders under $150, $15 for orders from $151 to $250 and $25 for orders from $251 to $500.
