Who writes the on-hold script?
Our in-house staff of scriptwriters will craft a script for you. The writers in our ScriptLab will create your script based on: 1) information that you provide to us about your business, 2) goals that you wish to accomplish with your on-hold marketing, 3) previous scripts that we’ve created for similar businesses in the past, and 4) our savvy knowledge of what callers want to hear and what they don’t want to hear. Once we complete your rough draft, we’ll send it over to you for your review and approval. It really is that simple.