Who would someone call if there is an accessibility complaint about existing architectural barriers or about the lack of accessibility to a building or facility?
The code official who has the responsibility for code compliance in that jurisdiction. If the complaint is about a State of Delaware facility, the AAB’s Chief Administrator should be contacted. If the complaint is about a place of public accommodation, say a restaurant or some other facility used by the general public, then the code official who enforces the local building codes for that area should be contacted. If there is a violation of the ADA, the federal Department of Justice should be contacted.
Related Questions
- Do we have to retrofit every existing building in order to meet the accessibility requirements of MGO 39.05, the ADA or 504 of the Rehab Act?
- Is my building/facility subject to the Texas Architectural Barriers Act (Article 9102)?
- How do I know if a building is considered an existing facility or new construction?