Who will install the service for the carrier selected?
A. In most cases the installation of the T1 service for example, is handled by the ILEC (Incumbent Local Exchange Carrier) such as Verizon or SBC. These companies are responsible for the last mile of service from the POP (Point-of-presence) to the customers location. For example, with T1 service the ILEC will come to the customers location and install the smart jack (RJ-45) and test the circuit through to the T1 carrier. The provider pays the ILEC for the installation of the line and may or may not pass these charges through to the customer. It is uncommon for a representative of a T1 carrier to visit the customer location and be directly involved with the T1 installation.