Who will identify frequently encountered families? How will they be referred to Family Case Management?
The integrated Family Case Management (FCM) approach involves agencies (Department of Human Services, NSW Health Area Health Services, NSW Police Force, Department of Education and Training etc.) and non-government organisations working together to identify families, and develop and deliver integrated case plans. All family members will be case managed if required, not just the children. There is also potential for some new services for families using the available brokerage funds. Over time, the Child Wellbeing Units may identify suitable families for referral to FCM.
