Who will be the users of the new system?
Both general city employees and human resources and payroll professionals will have access to this system, but with very different permissions. Employees will use self-service to perform many tasks, including updating personal information and time and attendance. Managers will use self-service to manage their employees. Human resources and payroll professionals will have access to data that is appropriate. In addition, retirees will use the system for online health benefits enrollment, and applicants will use the system to apply for jobs.
