Who will be analyzing the data and survey results?
Read more about the survey data. • New to Retail Horizons? Download an older edition from 2004-2005, to see an example of the breadth and depth of this report. WHO SHOULD TAKE THE SURVEY: The survey is open to U.S. based retailers only. Ideally, department heads would complete the section most relevant to their area of specialty. To begin, please click on the section that best describes the department of the company in which you work. If you are completing the survey on behalf of your entire company, use the main survey webpage and complete each section individually. Please complete the survey between September 8, 2010 and October 22, 2010. WHAT SECTIONS SHOULD I COMPLETE: Below are the nine functional areas of the survey. Please complete the section that is most relevant to your speciality. Please forward the survey to colleagues, and encourage them to complete the other sections. • Customer Insight: examines customer satisfaction, customer processes, and technology. • eCommerce: pres
