Who uses speech recognition software?
Carstens provided the following example: “Several employees from a company were unfortunately stricken with repetitive strain injury. We deployed speech recognition solutions for each of these employees. We created a custom vocabulary specific to the Company’s unique language as well as specific to their industry. This vocabulary can then be used by anyone in their company deciding to use speech recognition. The employees in question also spend considerable time on the telephone, and were therefore set up with a device that allows them to use the same headset as they do for speech recognition for the telephone as well (PCTI). A couple of the employees in question required a mobile solution allowing them to take notes away from the office for later transcription — as a result, they were set up with a digital recorder. Each of these employees had Dragon NaturallySpeaking Professional installed on their machines. The PCTI’s were also set up. Each employee received training separately as