WHO USES CENTREX?
According to Kerry Heagle at dba Telecom, “We see users right from the single home office to military bases with thousands of lines. In sheer number of companies I would expect the small business segment is the largest, with home office growing quickly.” BUT WILL THEY CONTINUE TO USE CENTREX? It might seem that with the cost of long distance and other services coming down, as well as the price of some CPE dropping, a business might as well buy a PBX or a key system and be done with it. Speaking at VON in San Jose, Paul Voois, Chairman & CEO of 8×8, Inc. says that there are several reasons for turning more to the central office than ever before, including “packet-switched networks being more efficient than circuit-switched networks, ubiquitous broadband access, changing regulatory environment, deregulation of the local loop, and the rise of application outsourcing and hosting.” Heagle at dba Telecom doesn’t hear any death knells, either. “Today’s telecom environment is very focused on c