Who should we contact if we experience technical problems with the SurveyMonkey form?
If you experience technical problems with SurveyMonkey form, you should first contact your local IT personnel. If the problem cannot be resolved locally, send an e-mail message to climatequal@arl.org, providing the following information about your computer system: platform (e.g. Windows 2000/XP, Macintosh 9.1, etc.), browser type and version (e.g. Netscape 7xx, IE 7.0, etc.) and a brief description of the problem, including what was being done when the problem occurred and the survey page on which the problem was experience.
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