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Who should students contact when they need help with Blackboard?

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Who should students contact when they need help with Blackboard?

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Please direct your students to contact the Help Desk at 412.396.4357 or help@duq.edu when they are experiencing technical difficulties. The Help Desk staff has been trained on Blackboard. If they cannot address the student’s problem, they will escalate it to the Bb Support Team.

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