Who should set-up monitoring and notification?
Website administrators or the person ultimately responsible for the health of a website should continually monitor their website for problem conditions. These skilled people should use their time effectively by setting up an automated website monitoring solution that does the dirty work of checking the website 24/7 while notifying them when there is a problem. It may also make sense to notify other people in the organization who are directly affected by the health of the website. For example, the website administrator will want to be notified to correct the problem, a call center manager will want to be notified in case a flood of calls about the website start coming in. What should you monitor? When setting up a website monitoring solution, you will want to select a few key pages to monitor. This will include the home page, the entry page to an online ordering system, and a web page with a form for customer feedback, just to name a few. It is simply not realistic to monitor every sing
