Who should monitor fleet management performance?
The fleet manager should lead the monitoring of fleet management performance and should be given clear responsibilities to report this information to everyone involved in the decision making process at strategic and operational level. Organisations need to ensure a director (or equivalent) takes responsibility for fleet management issues at the highest level. Should fleet management be part of a business plan? Fleet management should be part of a business plan and include service objectives and more detailed targets which link to the organisations corporate objectives. There should be a clear link to financial budgets and capital programmes as well as staff development and training. What happens if fleet management is not performance managed? If your performance is not measured effectively then you will find it difficult to manage your fleet and there will be a risk that fleet management becomes an activity operating in isolation on the rest of the organisation. If your fleet is not be
