Who should I contact if the carrier does not pick up scheduled RMA?
Please contact the Cisco Asset Recovery team at 408 526-7284 / 1 800 800-1180 ext. 67284 or e-mail asset-recovery@cisco.com. Cisco will contact the carrier to reschedule a pickup. Shipping • What if I can’t print the shipping label? Please contact the Cisco Asset Recovery team at 408 526 7284 / 1 800 800 1180 ext. 67284 or e-mail asset-recovery@cisco.com. • Can I return multiple parts in one box and use one shipping label? You may return configured parts, such as memory, modules or cards, together with the main part in one box and use one printed shipping label. If you have printed multiple shipping labels for configured parts, please put the printed labels inside the box. The receiving team at Cisco will receive in all parts in the box against the RMA number. For non-configured parts, please reuse the original packaging material and pack each part individually. Please tape a printed shipping label to each box when return. • Where should I place the printed shipping label? The printed
