Who should I contact for trouble receiving responses to SDRs?
Your problem is most likely related to the DoD WebSDR application and it may be reported to the DAASC Help Desk at DSN 986.3247, commercial (937)656.3247, or via email: websdrhelp@dla.mil. However, the DAASC Help Desk does not provide functional SDR support. If your SDR was submitted to DLA you may contact the DLA Customer Interaction Center (CIC). It is available to take your call 24 hours a day, 7 days a week. You can also contact the CIC at 1.877.352.2255 (1.877.DLA.CALL) or DSN 331.7766, or email: dlacontactcenter@dla.mil. Otherwise, contact the Military Service Source of Supply.