Who should be contacted to reschedule an exam appointment?
Candidates must contact ISA if an exam appointment needs to be rescheduled. If the appointment is not cancelled at least 2 days in advance at Prometric locations in the United States/Canada or at least 5 days in advance at other Prometric locations, a reschedule form must be completed and sent to ISA with payment before the candidate eligibility can be re-set.
